It is reported that at the AWS Public Sector Day 2025, Singapore’s Minister of State Jasmin Lau emphasized the government’s commitment to integrating AI into public services, highlighting the necessity for civil servants to become “bilingual AI practitioners”—individuals proficient in both AI and their specific domains. Minister Lau underscored the importance of hands-on experience with AI tools to understand their capabilities and limitations, urging public officers to engage in mandatory AI literacy courses to remain relevant. Minister Lau also advocated for creating environments that encourage ground-up innovation, citing the AI Incubator Programme where civil servants developed AI prototypes to enhance services in areas like marketing, job matching, and urban planning. Minister Lau cautioned against overreliance on AI, stressing that while AI can automate routine tasks, it should not replace critical human thinking, thereby ensuring that AI serves as a tool to augment human insight rather than substitute it.
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