The Information Commissioner’s Office (ICO) has released a new report highlighting the transformative potential of agentic AI in daily life, particularly through personal shopping ‘AI-gents’ expected to emerge within the next five years. William Malcolm, Executive Director of Regulatory Risk and Innovation at the ICO, emphasized the need for strong data protection foundations to build public trust in these systems, stating that while the benefits could be transformational, assurances of secure and well-managed personal information are essential. The ICO plans to actively monitor advancements in agentic AI throughout 2026 and collaborate with developers to ensure compliance with data protection laws.
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