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Etain: The Smarter Way to Handle Investor Onboarding

Investor onboarding has long been a process that tests patience. Multiple rounds of paperwork, emails that never seem to end, and a constant back-and-forth to verify information – again and again. For lawyers and fund managers, keeping track of it all often results in quite a lot of tab hoarding, and significantly less actual work.

Etain aims to change that. Through the development of a new concept – intelligent workspaces for legal professionals, Etain will replace outdated manual processes with automation, AI-driven assistants, and structured workflows. In addition to the first intelligent workspace, which will serve investor onboarding in private funds, additional workspaces for legal use cases are to come. The result is a faster, more accurate, and far less frustrating onboarding experience for legal teams, knowledge workers and investors, which scales with the needs of the user.

Investor Onboarding Without the Chaos

The onboarding process typically involves three key steps: KYC compliance, investment documentation, and due diligence. Each step brings its own set of complications: repetitive data entry, compliance checks, and the never-ending Q&A process between investors and fund managers.

Etain streamlines all three elements by introducing AI-powered assistants that help manage investor data, flag missing documents, and draft responses to due diligence questions based on past experience. This significantly reduces or even does away with the need to chase down information that was already provided in a previous form.

  • KYC Made Simple: Investors enter their information once, and it’s securely stored for future use. AI agents identify missing documents and escalate only the cases that need further review.
  • Seamless Document Handling: Investment agreements can be generated automatically based on pre-configured templates, reducing the need for lawyers to manually prepare each document from scratch.
  • Smarter Due Diligence: Questions are categorized and answered using AI-suggested responses, speeding up fund reviews while ensuring accuracy.

For legal teams and project managers, the time saved is substantial. Instead of manually tracking every investor’s status, Etain keeps everything organized, updates tasks in real-time, and generates reports on demand.

AI That Works Like an Extra Set of Hands

Automation is nothing new, but Etain goes beyond basic form-filling and workflow management. Its AI agents act as virtual assistants that:

  • Pre-fill forms with known investor information to eliminate duplication.
  • Read and validate KYC details, flagging issues before they become bottlenecks.
  • Auto-generate responses for due diligence questions based on past queries.
  • Keep projects on track by managing tasks, checklists, and deadlines.
  • The AI doesn’t just automate – it actively assists, reducing the burden on lawyers and fund managers while keeping the entire process moving.

A More Transparent and Efficient Process

Investor onboarding isn’t just about ticking boxes; it’s about ensuring compliance, maintaining security, and creating an efficient experience for all parties involved. Etain’s intelligent workspace brings clarity to a traditionally fragmented process by centralizing everything in one place.

  • Investment document automation ensures contracts are accurate and compliant.
  • AI-powered due diligence reduces back-and-forth on standard investor queries.
  • Real-time tracking and reporting keep project managers informed without constant status updates.

For firms that have struggled with disorganized workflows and manual data entry, Etain offers a structured, intelligent alternative.

author avatar
Nicola Taljaard Lawyer
Lawyer - Associate in the competition (antitrust) department of Bowmans, a specialist African law firm with a global network. She has experience in competition and white collar crime law in several African jurisdictions, including merger control, prohibited practices, competition litigation, corporate leniency applications and asset recovery. * The views expressed by Nicola belong to her and not Bowmans, it’s affiliates or employees

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